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A/B Testing Your Benefits: What Perks Do UK Candidates Really Want

 

A/B Testing Your Benefits: What Perks Do UK Candidates Really Want?

 

In today's highly competitive UK job market, a benefits package is no longer just a supplementary offering—it's a critical recruitment tool. With the "Great Reshuffle" and the ongoing cost of living crisis, candidates are more discerning than ever, carefully weighing not just salary, but the entire value proposition a company offers.

The problem for many employers is that they’re still guessing what candidates want. They might be offering outdated perks that fail to resonate with a modern workforce, or they’re investing heavily in benefits that simply don’t move the needle. You might be spending thousands on a fancy office gym, while your ideal candidate is prioritizing a solid private pension and the option to work from home.

To solve this, savvy HR professionals and hiring managers are turning to a data-driven approach inspired by marketing: A/B testing your benefits. This method allows you to test different benefits packages in your job advertisements to see which ones attract the most qualified candidates, providing clear data on what your target talent truly values. This isn’t about making a single, dramatic change; it’s about a continuous, incremental process of listening to the market and refining your offering to gain a crucial competitive edge.


 

The UK Market Context: The New Perks Paradigm

 

Before you can start testing, it’s vital to understand the current landscape. The priorities of UK candidates have shifted dramatically over the last few years, moving away from "perks" and towards what we can now call "hygiene factors"—the non-negotiable foundations of a good job.

Tier 1: The Non-Negotiables (Hygiene Factors) These are no longer benefits; they are expectations. Fail to offer them, and you’ll struggle to attract talent, regardless of your other perks.

  • Flexible Working: This is at the top of every list. The majority of UK professionals now expect some form of hybrid or remote work. A 2023 study by the Chartered Institute of Personnel and Development (CIPD) found that flexible working is the number one benefit that employees value.

  • Competitive Salary: While this has always been important, the rising cost of living has made it even more critical. Candidates are scrutinising salaries more closely than ever to ensure they can afford their daily lives.

  • Strong Pension Contributions: The UK's automatic enrolment pension scheme means candidates are more aware of their retirement savings. Offering a more generous employer contribution than the minimum is a powerful signal of long-term commitment to your employees.

  • Statutory Holiday and Sick Pay: While this is a legal requirement, offering enhanced holiday allowance (e.g., 25 days instead of 20) or better sick pay is a significant differentiator that shows you genuinely care about employee welfare.

Tier 2: The Modern Must-Haves These are the perks that often differentiate a good offer from a great one. They show a company is modern, empathetic, and invested in its people's holistic well-being.

  • Comprehensive Health & Wellbeing Packages: This goes beyond a basic health plan. It includes private medical insurance, mental health support (e.g., access to therapists, mental health days), and wellness stipends or gym memberships.

  • Professional Development Budgets: In a world of constant change, employees want to know they won't be left behind. Offering a dedicated budget for training, certifications, and courses is a huge draw for ambitious candidates.

  • Enhanced Paid Leave: This includes more than just annual leave. Think about paid volunteering days, compassionate leave, or paid time off for life events.

Tier 3: The Differentiators (The Niche Perks) These are the creative, unique benefits that can make a company's offer stand out from the crowd, particularly for specific demographics.

  • A Four-Day Work Week: This bold benefit is a massive attraction for candidates seeking ultimate work-life balance. It's a powerful statement about your company's commitment to efficiency and employee well-being.

  • Pet Insurance or "Pawternity" Leave: For companies looking to attract pet owners, this niche benefit can be a surprising and delightful touch.

  • Paid Sabbaticals: A sabbatical policy (e.g., a month of paid leave after five years of service) shows a deep commitment to employee longevity and personal growth.


 

The A/B Testing Framework for Your Benefits

 

Now that you understand the different tiers of benefits, let's put it into practice. Here’s a simple, four-step framework for A/B testing your benefits package.

Step 1: Define Your Hypothesis Start with a clear, testable assumption. For example:

  • "We believe that highlighting our flexible working policy will generate a higher volume of qualified applications than highlighting our private medical insurance."

  • "We believe that a focus on professional development will attract more senior-level candidates than a focus on team social events."

This hypothesis gives you a clear goal to measure against.

Step 2: Create Your Test "Variants" With your hypothesis in hand, create two versions of your job advertisement. Keep everything identical—the job title, description, and salary—except for the benefits you are testing.

  • Version A: Highlight the "flexible working" benefit at the top of the ad. Mention it in the title or the first paragraph.

  • Version B: Highlight the "private medical insurance" in the same prominent position.

Run both versions simultaneously on a platform like MyJobsi.co.uk. You can track which version receives more clicks, views, and, most importantly, applications.

Step 3: Measure the Data Once your test is live, you need to track the right metrics to get a clear picture of what’s working.

  • Quantity of Applications: Which ad received more applications overall?

  • Quality of Applications: Are the candidates from one ad more qualified than the other? Look at their CVs and experience.

  • Candidate Feedback: During interviews, ask candidates what attracted them to the role. This qualitative data is invaluable.

  • Click-Through Rates (CTR): On a digital platform, which ad received a higher CTR? This shows which benefits are catching the eye of passive job seekers.

For accurate results, ensure you have a sufficient sample size and run the test for a consistent period (e.g., two to four weeks) to avoid seasonal fluctuations.

Step 4: Analyze and Refine After your test concludes, analyse the data to see if your hypothesis was correct. If Version A (flexible working) outperformed Version B (private medical insurance), you now have data to support that your target audience values flexibility more.

This information is gold. Use it to:

  • Update All Job Ads: Adjust your standard job descriptions to lead with the benefits that have proven to be the most attractive.

  • Refine Your Benefits Package: If your data consistently shows that a certain benefit is a dealbreaker, you may want to re-evaluate your offerings.

  • Inform Your Retention Strategy: The data on what attracts new talent is often a strong indicator of what will keep your current employees engaged.


 

Practical A/B Testing Scenarios for the UK Market

 

Let's look at how this could work for different sectors in the UK.

Scenario 1: A Small Tech Start-up in London

  • Hypothesis: Tech talent values flexibility and personal development over traditional perks.

  • Version A: Headline includes "Remote-first, unlimited holidays." Benefits section highlights a large professional development budget.

  • Version B: Headline includes "Excellent private medical & dental." Benefits section highlights a substantial pension scheme and annual bonuses.

  • Potential Outcome: Version A is likely to outperform Version B, as tech professionals are highly mobile and place a premium on autonomy and continuous learning.

Scenario 2: A Retail Company in Manchester

  • Hypothesis: Retail staff value financial stability and well-being.

  • Version A: Benefits section highlights enhanced sick pay, guaranteed fixed rotas, and staff discounts.

  • Version B: Benefits section highlights a free company lunch once a week and an annual team-building trip.

  • Potential Outcome: Version A is likely to receive a better response. In a sector with high turnover, financial security and work-life stability are often more powerful motivators than one-off social perks.

Scenario 3: A Finance Firm in Edinburgh

  • Hypothesis: Finance professionals are motivated by high-value financial and health perks.

  • Version A: Highlights a strong annual bonus and stock options.

  • Version B: Highlights a generous childcare voucher scheme and an early finish on Fridays.

  • Potential Outcome: While Version B is modern and appealing, Version A is more likely to attract the high-earning, ambitious talent that the finance sector typically seeks.


 

The Final Word: Go Beyond a Guessing Game

 

A/B testing your benefits package is a powerful way to move away from guesswork and embrace a data-driven approach to recruitment. It allows you to tailor your offering specifically to the candidates you want to attract and ensure that every pound you spend on benefits is genuinely working for you.

By consistently testing, analyzing, and refining your approach, you can create a benefits package that is not only competitive but also deeply resonant with the priorities of today’s UK workforce. Start your experiment today and find out what really makes your job ads irresistible.