Overview
We are seeking an experienced and dynamic Hotel Manager for a budget property in Derby to oversee daily operations and ensure the delivery of exceptional guest experiences. The ideal candidate will possess strong leadership skills, a comprehensive understanding of hospitality management, and the ability to manage a diverse team effectively. . This role offers an exciting opportunity for a professional passionate about hospitality and dedicated to maintaining high standards of service.
Duties
Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food & beverage services.
Lead, motivate, and supervise staff to ensure high levels of guest satisfaction and operational efficiency.
Develop and implement organisational policies, procedures, and standards aligned with brand guidelines.
Handle guest complaints and special requests promptly and professionally to maintain excellent service standards.
Coordinate with vendors, suppliers, and service providers to ensure smooth daily operations.
Monitor financial performance, including budgeting, forecasting, and cost control measures, P&L.
Ensure compliance with health and safety regulations across all departments.
Promote a positive organisational culture centred on teamwork, professionalism, and hospitality excellence.
APPLICANT SHOULD BE CURRENTLY WORKING IN UK ON SKILLED WORKER VISA OR SETTLED STATUS
Qualifications
Proven experience in hotel management or a similar leadership role within the hospitality industry.
Strong supervisory skills with previous experience managing diverse teams.
Excellent communication skills; proficiency in multiple languages or bilingual abilities are highly advantageous.
Demonstrated ability to deliver outstanding guest services consistently.
This position offers an engaging environment for a dedicated professional eager to lead a vibrant team while delivering memorable experiences for guests.
Derby
