Key Responsibilities and Duties:
Reception duties including answering, screening and forwarding telephone calls, taking messages, greeting visitors, making refreshments and keeping the office/ reception area tidy.
Using Microsoft Outlook, Word, Excel and Access on a daily basis for tasks such as electronic filing, calendar management, data input and retrieval, word processing, maintain records/ reports and archiving.
Handling petty cash requirements for personnel and operating the till/ card machine for customer payments.
Ordering, receiving and maintaining office supplies.
Dealing with incoming mail and transferring outgoing mail to the local post office.
Receiving product enquiries and sales orders via telephone, email, our ecommerce website and in person.
Using Sage Line 50 for maintaining stock levels of charts and publications, invoicing and purchase orders.
Picking chart/ publication orders and packing deliveries for dispatch via courier or hand delivered locally.
Develop and maintain the ecommerce website for our continued online growth.
To meet the needs of the business, flexibility is required to provide weekend and Bank Holiday coverage on a rota basis in terms of monitoring and responding to any urgent telephone or email requests including occasional paid call outs to our Grimsby office.
