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Customer Service Advisor

D-STAFF London
Jobs in East Midlands Permanent

Job description

Due to seasonal demands our client is looking to recruit an additional Customer Support Assistant to join their busy team. Based north side of Lincoln the successful candidate will be required to assist in maintaining performance levels for all inbound calls and enquiries.


First point of contact for incoming customer calls

Handle inbound queries quickly and efficiently

Take ownership of queries and issues / resolve to both customer and company satisfaction

Work effectively in a team environment.

Assist in weekly/daily/monthly tasks as outlined by line managers.

Job requirements

Skills required:

·Outlook, Excel and Word

·Be organised and able to prioritise tasks

·Good communication skills, verbal and written

·Ability to work as part of a team or independently

·Ability to make decisions

·Understand timescales and deadlines

·Excellent telephone manner

Full time hours Monday – Friday, 08.30 – 17.30 however additional work may be required to meet the needs of the business

Job location



  • D-STAFF London
  • Jobs in East Midlands
  • Category: Customer Service Jobs
  • Career level: ---
  • Salary: £17,500 per annum
  • Job type: Permanent